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Patient Advocate Foundation
help@patientadvocate.org
Phone: (800) 532-5274
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Career Opportunities

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to eliminate patient obstacles to access quality health care. We provide assistance to patients through effective mediation to assure access to quality health care, maintenance of employment and preservation of financial stability.
 

Bilingual Medical Intake Specialist

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to eliminate patient obstacles to access quality health care.  We provide assistance to patients through effective mediation to assure access to quality health care, maintenance of employment and preservation of financial stability.  To read more about us, please visit our website at www.patientadvocate.org


 PAF is currently seeking a Bilingual Medical Intake Specialist to join our San Antonio, TX District office.  A Medical Intake Specialist works directly with patients that contact Patient Advocate Foundation’s Case Management department.  This role is responsible for gathering and inputting all patient information into our database.   

Requirements for this role include:

  • Bilingual: ability to both write and speak in English and Spanish
  • Ability to work the hours of 10:30 a.m. to 7:00 p.m. Monday thru Friday
  • Excellent communication and customer services experience
  • Associate’s Degree – or 2+ year of experience in a healthcare environment
  • Working knowledge of Microsoft office products
  • Hands-on experience working within a customer management database

PAF is pleased to offer our employees a comprehensive benefit package. We are committed to bring financial health and prosperity to the people of our organization which is reflected in a total compensation package.  Our benefits include:  health, dental & visions options, STD/LTD, group life & AD&D, group accident and cancer plans, paid holidays, vacation, sick & personal leave, paid winter shut down, 401k with matching, and various wellness programs.  

This is an excellent opportunity to join an organization that makes a difference! To apply, please send your resume and cover letter to hr@patientadvocate.org


 
 

Public Relations and Marketing Coordinator


About Us

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to eliminate patient obstacles to access quality health care.  We provide assistance to patients through effective mediation to assure access to quality health care, maintenance of employment and preservation of financial stability.  To read more about us, please visit our website at www.patientadvocate.org


The Opportunity

The Public Relations and Marketing Coordinator will be engaged as a critical team member supporting efforts to maintain and expand PAF’s outward facing materials with particular attention to branding, consistency, appropriate voice and adherence to a broad public awareness strategy.   This role will be working on specific PAF-managed projects as well as with PAF-branded materials.   Additionally, the Public Relations and Marketing Coordinator will be engaged in regular communication with internal stakeholders as well as external partners and partner organizations and will be frequently responsible for coordinating specific tasks and deliverables.   This role will participate in many team-based organizational projects within the marketing and communication realm.  In this role the Public Relations and Marketing Coordinator will be responsible for:

  • Authoring content for public engagement within social media platforms closely adhering to brand guidelines and project goals
  • Authoring and repurposing educational content for use within various communications & advertising mediums
  • Creating new branded graphic design content, including info graphics, online images, posters, webinar presentations, email newsletters, etc.
  • Updating and maintaining content for external audiences in accordance to project goals, including website, print brochures, fact sheets, press releases, newsletter articles and/or marketing documents, with guidance from superiors
  • Engaging with marketing and communications related vendors to ensure adequate progress on contracted deliverables
  • Collecting and analyzing performance metrics related to outward communications efforts and project goals, including maintaining a personal tracking log related to the assigned projects for stakeholder documentation and reports

Qualifications


  • Bachelors Degree in Marketing, Communications, Public Relations, Advertising or Journalism, preferred
  • 2+ years of experience in an public relations and/or a marketing role with program/campaign management experience, if degreed, 6+ years if non-degreed  
  • Social media monitoring, engagement, and distribution skills.  Experience within corporate communications critical
  • Excellent writing skills for development of original content
  • Knowledgeable of basic principles of corporate marketing  and branding principles, including digital and social communications, SEO and online marketing techniques
  • Familiarity and basic competency within common industry recognized design applications, including Adobe Creative Suite (Illustrator, Photoshop, InDesign)  
  • Must be very detail-oriented and attentive to the quality of deliverables
  • Demonstrated comfort level with popular marketing software applications, such as content management systems (CMS), marketing automation tools, email service providers, and CRM systems, preferred

Our Benefits

PAF is pleased to offer our employees a comprehensive benefit package. We are committed to bring financial health and prosperity to the people of our organization which is reflected in a total compensation package.  Our benefits include:  health, dental & visions options, STD/LTD, group life & AD&D, group accident and cancer plans, paid holidays, vacation, sick & personal leave, paid winter shut down, 401k with matching, and various wellness programs.  


To Apply

This is an incredible opportunity to join an organization that makes a difference!  To apply, please send your resume to link below:


Click Here to Apply

One team, one mission – Are you ready to make a difference?

PAF is an Equal Opportunity Employer