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Patient Advocate Foundation
Phone: (800) 532-5274
Fax: (757) 873-8999
Home > Careers > Career Opportunities

Career Opportunities

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to eliminate patient obstacles to access quality health care. We provide assistance to patients through effective mediation to assure access to quality health care, maintenance of employment and preservation of financial stability.


Patient Account Representatives

The Opportunity

PAF is seeking qualified Patient Account Representatives to join our Case Management department.  A Patient Account Rep will work directly with patients contacting our Case Management department for assistance.  This role gathers and inputs all patient information into the database, thoroughly explains the services provided by PAF and initiates the case management process.   

The successful candidate will have:

  • Associate Degree preferred
  • 2+ years of work experience within a healthcare or medical environment, required
  • The ability to work full-time hours from 9:00 a.m. – 5:30 p.m. Monday thru Friday
  • Ability to talk and type at the same time
  • Excellent communication and customer service experience
  • Hands-on experience working within a customer management database, preferred

Our Benefits

PAF is pleased to offer our employees a comprehensive benefit package. We are committed to bring financial health and prosperity to the people of our organization which is reflected in a total compensation package.  Our benefits include:  health, dental & visions options, STD/LTD, group life & AD&D, group accident and cancer plans, paid holidays, vacation, sick & personal leave, paid winter shut down, 401k with matching, and various wellness programs.  

To Apply

This is an incredible opportunity to join an organization that makes a difference! To apply please send your cover letter and resume to :

One team, one mission – Are you ready to make a difference?
PAF is an Equal Opportunity Employer