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Patient Advocate Foundation
Phone: (800) 532-5274
Fax: (757) 873-8999
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Career Opportunities


Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to eliminate patient obstacles to access quality health care. We provide assistance to patients through effective mediation to assure access to quality health care, maintenance of employment and preservation of financial stability.

 

Patient Account Representatives

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to eliminate patient obstacles to access quality health care. We provide assistance to patients through effective mediation to assure access to quality health care, maintenance of employment and preservation of financial stability. To read more about us, please visit our website at www.patientadvocate.org

PAF is currently seeking Patient Account Representatives to join our Co-Pay Relief team here in Hampton, VA. The Co-Pay Relief team members assist patients nationwide telephonically that are suffering a life threatening or debilitating disease. This team is responsible for approving, verifying and processing patient’s claims associated with a financial award towards their medications. A Patient Account Representative answers the incoming calls, collects patient information, and approves applications for the program within a call center environment.

The successful candidate will have:

  • The ability to work full-time hours from 8:30 a.m. – 5:00 p.m. Monday thru Friday
  • Ability to talk and type at the same time
  • Previous work experience in a healthcare environment, or medical office required
  • Excellent communication and customer services experience
  • 2 year of professional work experience
  • Hands-on experience working within a customer management database, a plus
  • Offers contingent upon favorable background and credit checks

PAF is pleased to offer our employees a comprehensive benefit package. We are committed to bring financial health and prosperity to the people of our organization which is reflected in a total compensation package. Our benefits include: health, dental & visions options, STD/LTD, group life & AD&D, group accident and cancer plans, paid holidays, vacation, sick & personal leave, paid winter shut down, 401k with matching, and various wellness programs.

This is an excellent opportunity to join an organization that makes a difference! To apply, please send your resume to hr@patientadvocate.org for consideration.

PAF is an Equal Opportunity Employer