Patient Advocate Foundation (PAF) programs and services are fully operational. As the Coronavirus spreads across the country, PAF wants to make sure you have answers and resources to support you during this uncertain and stressful time. For resource, FAQ’s and educational webinars addressing the Coronavirus pandemic, please visit our COVID Care Resource Center✕
A national 501 (c)(3) non-profit charity that provides direct services to patients with chronic, life threatening and debilitating diseases to help access care and treatment recommended by their doctor.
Your health plan may require you or your medical provider to get a prior authorization or pre-certification before you receive some services.
Services that often require prior authorization include routine or planned hospital admissions, home health or infusion therapy, and certain outpatient services. If you don’t get prior authorization, the service or medication may cost you more or may not be covered at all. If you are in doubt about whether a service or treatment is covered, call the customer service number listed on your health insurance card.
Be sure to submit pre-authorizations and pre-approval paperwork! If you are in doubt about your plan’s requirements, contact your insurance company in advance to ask questions about your coverage. You are responsible to know what your policy requires.