"During the most stressful health issue I've ever dealt with, the PAF gave me hope. Being able to have someone who could take the complicated insurance issues out of the equation was immensely helpful. I was so worn out from my illness and the surgery denial that the thought of having to understand the ins and outs of my insurance plan well enough to fight them was more than I could bear... having the PAF on my side made all the difference!"
"We are extremely grateful for the assistance the PAF provided. It was very difficult to find anyone who could assist us- there is no State Ombudsman,and the State Insurance Commission, 醫療補助, and other groups were unwilling or unable to advise us. We finally found the PAF through AARP, and we've already recommended it to others."