Connect With Services

When PAF originally opened its doors in 1996, it did so offering one-on-one personal advocate services to patients battling serious disease. Today personalized case management remains core to what we do for patients, yet PAF has added numerous additional areas of support to assist patients with the costs of care and practical expenses. All services are provided individually to those patients that are facing a chronic, life-threatening or debilitating diagnosis, and the caregivers and providers that are working on behalf of a patient.

Case Management Services & MedCareLines

This division of PAF offers one-on-one personal advocate services to patients battling serious disease.  Our staff helps seek out options to overcome insurance denials, healthcare access issues and medical debt crisis challenges.

Phone Number: (800) 532-5274
Hours of Operation: Monday-Friday 8:30 AM – 5 PM Eastern Time
Learn more here

TotalAssist

       Patient Advocate Foundation’s TotalAssist program helps eligible patients afford their out-of-pocket healthcare costs so they can focus on their care. Covering nearly 150 serious
       and chronic conditions, TotalAssist is the nation’s most comprehensive charitable patient assistance program.

Phone Number: (866) 512-3861
Hours of Operation: Monday-Friday, 8:30 AM – 5:30 PM Eastern Time
Online access 24/7 for application and expenditures via portal.TotalAssist.org. 
To learn more, visit TotalAssist.org. 

Financial Aid Funds

This program division provides small grants for expenses outside of medical costs to patients who meet financial and medical criteria.

Phone Number:  (855) 824-7941
Online access 24/7 for application submission
Learn more here and view the current list of open funds that are accepting applications.

Apply for a Scholarship

PAF provides academic scholarships for post-secondary school to young adults who have experiences the impact of a chronic illness or life threatening disease.  To view the application criteria, timeline, application and previous winners, click here.

Non-Profit Patient Partner Portal

PAF provides non-profit community partners, access to our dedicated, secure non-profit patient partners portal, enabling access to all PAF's patient program services and
educational information.

Phone Number: (866) 512-3861
Online access 24/7 for application submission
Learn more here or visit our separate Co-Pay Relief website at www.copays.org/non-profit-partner

National Financial Resource Directory

The National Financial Resource Directory allows you to easily search for resources and organizations that can potentially help patients with their healthcare needs.

FAQ

If you have questions, check out our Frequently Asked Questions page for a complete list of the most frequently asked items about PAF and its services.

 
“I was greatly relieved to hear that costs for the medication addressing my cancer were going to be covered by your foundation. It’s simply wonderful that such a resource is available for those with serious conditions.”
“I was overwhelmed – no insurance, very limited income, and a diagnosis that knocked the wind out of me. My patient advocate guided me, gave me options – even conference-called with me to help get answers and get started on a road that provided me with much needed information and assistance both emotionally and financially. I am forever grateful!!”
"Our agency would like to express our support and appreciation for the Patient Advocate Foundation. Your organization has been helpful in providing information and resources to assist those who are in need. Access to healthcare remains one of the vital and growing concerns of the Western Tidewater community. "