Celebrating our 20th year in 2016In PAF's first year of operation working from a small 10 ft. by 10 ft. office, Founder Nancy Davenport-Ennis and a part-time, volunteer staff of two provided case management assistance to 157 patients faced with barriers accessing their prescribed care. Fast-forward to 2017, and PAF helped a cumulative total of more than 1 million patients located throughout all 50 states with support provided by a staff of nearly 200 professionals. Consistent throughout its 20-year history, the mission of PAF is to help one patient at a time by providing highly skilled case management service or financial aid to resolve problems related to their ability to access care and overcome financial hurdles during the most vulnerable times of illness. NPAF was created as a sister organization to expand the scale of PAF's impact to millions by advocating for solutions to common patient problems surrounding healthcare access and affordability. Over its long history, NPAF influenced major health policy decisions, helping to establish a ban on lifetime benefit limits and pre-existing condition exclusions in the Patient Protection and Affordable Care Act and has been heavily engaged in trying to pass the Medical Debt Relief Act. Today, CEO Alan Balch leads the effort to celebrate PAF and NPAF’s twenty years of service by documenting important milestones in our history while focusing on the key initiatives that will define the next twenty years of the organizations.