Share Your PAF Experience
At PAF, we strive to help each individual patient that calls us with caring and expert service that helps alleviate the barriers to prescribed care.
When we are successful at helping patients get the prescribed care they need or where we simply provided hope and assistance to reduce stress, we appreciate hearing how this made a difference in your world. And in those situations where our service could be improved, we want to hear that feedback as well so that we can continue to train and work to increase our positive engagements.
Submission of content on this form is 100% voluntary and will have no impact on current or future services recieved by PAF or one of its divisions. To learn more about how we handle your information, read our website privacy policy and patient privacy policy pages.
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"While a cancer diagnosis is difficult in itself, the endless difficulty in communication with healthcare companies is even more difficult! For now, we have what appears to be a better understanding of the coverage we have available should the specialty hormone therapy medication be the choice my husband makes. Thank you so much for your assistance! We appreciate your help! God bless you in the days to come!"
“I was overwhelmed – no insurance, very limited income, and a diagnosis that knocked the wind out of me. My patient advocate guided me, gave me options – even conference-called with me to help get answers and get started on a road that provided me with much needed information and assistance both emotionally and financially. I am forever grateful!!”
"My case manager is an amazing advocate! I retired July 1st due to a serious, chronic illness. I had not received my insurance cards for 6 weeks. My case manager carefully listened to my issue, so she could assist me in talking with the insurance company, as well as the LTD Company. She has a gift of being assertive, yet pleasant, when requesting assistance from these providers. Within one day, I received my insurance cards in the mail! She followed up with me, and she truly cared and got the results that I needed so desperately. I cannot give her enough praise for her dedication, empathy, and genuine compassion for my situation."
