Share Your PAF Experience
At PAF, we strive to help each individual patient that calls us with caring and expert service that helps alleviate the barriers to prescribed care.
When we are successful at helping patients get the prescribed care they need or where we simply provided hope and assistance to reduce stress, we appreciate hearing how this made a difference in your world. And in those situations where our service could be improved, we want to hear that feedback as well so that we can continue to train and work to increase our positive engagements.
Submission of content on this form is 100% voluntary and will have no impact on current or future services recieved by PAF or one of its divisions. To learn more about how we handle your information, read our website privacy policy and patient privacy policy pages.
"Thank you for your help in my time of need. I found the program very helpful in my financial situation. The counselors were so kind and helpful. They guided my through the financial process with an understanding that I was in good hands now! I have to admit that I was scared, but they put my mind at ease with assurance that they are here to help."
"Not only did we face life threatening situations, but we were faced with tens of thousands in medical bills after our insurance company denied all claims from two separate hospital visits as due to pre-existing conditions. PAF patiently and thoroughly explained the appeals process, and then coached us through negotiation of bills from the hospital and more than a dozen other providers. They even contacted my provider to advocate on our behalf, adding credibility and professionalism to our ultimately successful negotiations. As a result we saw our total costs for all related bills reduced to about a third of the original amount."
“I was overwhelmed – no insurance, very limited income, and a diagnosis that knocked the wind out of me. My patient advocate guided me, gave me options – even conference-called with me to help get answers and get started on a road that provided me with much needed information and assistance both emotionally and financially. I am forever grateful!!”
