Share Your PAF Experience
At PAF, we strive to help each individual patient that calls us with caring and expert service that helps alleviate the barriers to prescribed care.
When we are successful at helping patients get the prescribed care they need or where we simply provided hope and assistance to reduce stress, we appreciate hearing how this made a difference in your world. And in those situations where our service could be improved, we want to hear that feedback as well so that we can continue to train and work to increase our positive engagements.
Submission of content on this form is 100% voluntary and will have no impact on current or future services recieved by PAF or one of its divisions. To learn more about how we handle your information, read our website privacy policy and patient privacy policy pages.
"Not only did we face life threatening situations, but we were faced with tens of thousands in medical bills after our insurance company denied all claims from two separate hospital visits as due to pre-existing conditions. PAF patiently and thoroughly explained the appeals process, and then coached us through negotiation of bills from the hospital and more than a dozen other providers. They even contacted my provider to advocate on our behalf, adding credibility and professionalism to our ultimately successful negotiations. As a result we saw our total costs for all related bills reduced to about a third of the original amount."
"Our agency would like to express our support and appreciation for the Patient Advocate Foundation. Your organization has been helpful in providing information and resources to assist those who are in need. Access to healthcare remains one of the vital and growing concerns of the Western Tidewater community. "
"Words cannot express how grateful I am to the PAF for all the help I received from the organization. The person I spoke to was very patient, professional and caring but firm, she didn't give-up on me. Thank you PAF because of your generous gift."
