Share Your PAF Experience
At PAF, we strive to help each individual patient that calls us with caring and expert service that helps alleviate the barriers to prescribed care.
When we are successful at helping patients get the prescribed care they need or where we simply provided hope and assistance to reduce stress, we appreciate hearing how this made a difference in your world. And in those situations where our service could be improved, we want to hear that feedback as well so that we can continue to train and work to increase our positive engagements.
“Thanks for your research. You are a real professional and I really appreciate your assistance.”
"PAF were literally lifesaving, and they did it with courtesy and compassion. They are really are on your side."
"My case manager is an amazing advocate! I retired July 1st due to a serious, chronic illness. I had not received my insurance cards for 6 weeks. My case manager carefully listened to my issue, so she could assist me in talking with the insurance company, as well as the LTD Company. She has a gift of being assertive, yet pleasant, when requesting assistance from these providers. Within one day, I received my insurance cards in the mail! She followed up with me, and she truly cared and got the results that I needed so desperately. I cannot give her enough praise for her dedication, empathy, and genuine compassion for my situation."
