"I was 61 when diagnosed with metastatic prostate cancer. As I neared my 65th birthday I knew my insurance coverage was about to change and I had many questions about Medicare and supplemental programs. My case manager was very knowledgeable and guided me through the whole process. She participated on phone calls with me and insurance companies to secure the information I needed to make a good decision. Getting this expertise for free was an amazing gift."
"My case manager is an amazing advocate! I retired July 1st due to a serious, chronic illness. I had not received my insurance cards for 6 weeks. My case manager carefully listened to my issue, so she could assist me in talking with the insurance company, as well as the LTD Company. She has a gift of being assertive, yet pleasant, when requesting assistance from these providers. Within one day, I received my insurance cards in the mail! She followed up with me, and she truly cared and got the results that I needed so desperately. I cannot give her enough praise for her dedication, empathy, and genuine compassion for my situation."
"Thank you for your help in my time of need. I found the program very helpful in my financial situation. The counselors were so kind and helpful. They guided my through the financial process with an understanding that I was in good hands now! I have to admit that I was scared, but they put my mind at ease with assurance that they are here to help."