CEO, Patient Advocate Foundation | Incoming Executive Chairman
Dr. Balch is the Chief Executive Officer of Patient Advocate Foundation and National Patient Advocate Foundation. Dr. Balch has more than 20 years of executive leadership in the non-profit sector spanning multiple advocacy areas including access and affordability, health equity, prevention and early detection, and cancer research, He became the CEO of both PAF and NPAF in 2013 and has…
President, PAF Operations
Ms. Castellow has served as an executive for many years, joining Patient Advocate Foundation in 2000. She currently serves the organization as its President of Operations, a position she has held since 2006. As President, Ms. Castellow holds top executive management responsibility for the effective and efficient delivery of Mission focused patient programming and partnerships including Case Management Services, PAF’s…
Chief Financial Officer
Bill Nason joined the Patient Advocate Foundation in February 2009 with over 26 years of experience in finance, marketing, and hospitality. He served in various roles with Richfield Hotel Management to include Property Controller and Regional Controller before joining Kingsmill Resort, one of the Anheuser-Busch Companies, as the Vice President of Finance and Assistant General Manager. During Bill's 16 years…
Executive Vice President for the Advancement of Patient Services and Navigation
Erin Bradshaw has been an integral part of Patient Advocate Foundation’s journey since joining just two years after its inception in 1998. With over 25 years of dedicated experience within the organization, Erin has played a pivotal role in shaping its growth and impact with a commitment to advancing PAF's mission. Throughout her tenure at PAF, she has held various…
Chief of Talent Management
Angela Walker joined the Patient Advocate Foundation in 2010 with over 14 years of experience in operations and human resources. As Chief of Talent Management, Mrs. Walker has responsibility for all areas of Human Resource for the organization. She provides strategic direction and operational support to the Talent Management team and leaders of the organization to ensure all recruitment, retention,…
Executive Vice President of Health Equity Initiatives & Community Engagement
Shonta transitioned back to the non-profit sector in 2014 by joining PAF. She leads the development and execution of strategic initiatives to expand PAF’s approach to achieve health equity through community and national level partnership engagement and mobilization. These initiatives are designed to link limited income communities to resources to abate financial, logistical and social access to care barriers. She…
Executive Vice President for Patient Advocacy, Engagement and Education
Gwen Darien is a longtime patient advocate who has played leadership roles in some of the country’s preeminent nonprofit organizations. As executive vice president for patient advocacy, Gwen leads programs that link PAF’s patient service programs to NPAF initiatives, with the goal of improving access to affordable, quality health care. Called “a bit of a renegade” by People magazine, Gwen…
Executive Vice President of Corporate Communications
Since joining PAF in 2000, Ms. Moore has served in many roles, providing leadership that has resulted in the substantial growth of patient programs, educational initiatives, external partnerships and internal infrastructure. She currently serves as Executive Vice President of Corporate Communications, where she is responsible for developing and executing a consistent and standardized set of messages, data, and information that…
Executive Vice President Research & Evaluation
Drawing from her expertise in patient engagement, Dr. Angove is responsible for the design and management of PAF’s comprehensive evaluation and patient experience program. In her role she helps PAF to identify patient needs, translate those needs to direct services and policy recommendations, and evaluate the impact of these programs and services on patients and the patient community. Her work…
Senior Director of Financial Support Programs
Jennifer joined PAF in April of 2010. She currently serves as the Senior Director of Financial Support Programs where she is responsible for providing direct, daily oversight and support for patient programs within PAF’s Financial Support Division, which includes the PAF’s Copay Relief Program and Financial Aid and Small Grants program. Jennifer lives in Newport News, Virginia with her husband…
Vice President of Health Services Research
In her role, Kathleen manages the research, data and reporting team and is responsible for health services research and data reporting activities for PAF. In addition, she leads the designing, developing and executing of quantitative and qualitative research and survey work to support advocacy and policy initiatives conducted by PAF's sister organization, National Patient Advocate Foundation. Kathleen is an epidemiologist,…
Senior Director of Case Management
Courtney joined PAF in 2004 with multiple years of social work experience. She has grown with the foundation and worked in many different levels of the organization from case manager to quality assurance to Senior Director. Through her tenure, Courtney has made it a mission to see that every patient has adequate access to care, as well as to provide…